Our Promise of Fidelity
No matter how the stars align, no matter where the earth stands on its axis, we are there for our customers.
Operation Questions:
We are pleased to receive all inquiries regarding the operation of our Armillary Spheres. However, we strongly encourage our customers who feel “out of their depth” to purchase, for a nominal fee, our instructional booklet: “Armillary Spheres And Me”. Of course, should any quandaries arise, our team of astronomical, astrological, and mechanical experts will be happy to serve you.
Support can be reached at 1 (800) 555-5555Defective Product:
In the highly unlikely, but still possible, event that your Armillary Sphere arrives imperfect in some way, we will be devastated. While the imperfection will almost surely be the work of some bumbling post oaf, we will take it upon ourselves to remedy the situation at no cost to yourself.
Simply send an email to our returns department: returns@GGobille.com.A shipping label will be sent to you, which you may use to facilitate the return of your Sphere. Upon receipt, a new Sphere will be dispatched to you with all due haste.
Order Inquiries:
For all inquiries about existing orders, please email our orders department: orders@GGobile.com.We appreciate that shipping delays are a cause of some distress for our eager customers, but we unfortunately must state that abusive language, threats and bribes will not be tolerated or entertained. As the stars follow their course, so too your order will follow its own unto you.